Terms of Service

Placeholder wording. This page describes the offer as it stands today and is not legal advice. Have it reviewed by a lawyer before relying on it.

The services

The Website Haus (“we”) designs, builds, hosts and maintains websites for small businesses (“you”). Website design and setup is a one-time fee of $100 and covers a custom, mobile-friendly website of up to 3 pages. Additional pages are $100 each, one time. Hosting-only clients pay no setup fee.

Ecommerce, booking systems, copywriting, major redesigns and other custom work are not included. We quote them separately and only begin after you approve the quote.

Hosting and maintenance plans

Hosting and maintenance is required for every website we build. You choose one of two plans at checkout:

• 12-month plan: $25 per month for a 12-month term. If you cancel before the end of the term, the remaining monthly payments of the term are due. After the term, the plan continues month to month until cancelled.
• Month-to-month: $30 per month with no fixed term. Cancel any time; billing stops at the end of the current billing period.

Plans are charged automatically to your saved payment method each month on your signup date. Payments are processed by Stripe; we never see or store your full card number.

Monthly edits

Each plan includes up to 2 minor edits per month (text changes, photo swaps, hours, contact details, prices and small fixes). Unused edits do not roll over. Larger requests are quoted first.

Revisions and launch

New websites include one round of revisions before launch. Further design changes before launch may be quoted separately.

Your content and domain

You keep ownership of your domain name and the content you provide (text, photos, logos). You confirm you have the right to use everything you send us.

Failed payments

If a payment fails we will ask you to update your card. If payment is not made, we may pause or take down hosting until the account is current.

Cancellation

On the 12-month plan, cancelling before the end of the term means the remaining monthly payments of the term are due. Month-to-month plans can be cancelled any time and billing stops at the end of the current billing period.

Contact

Questions about these terms: hello@creativesoul.studio